Global Cascade Call Centre | Homepage
  • Our Panama City location is ideal to meet your global ambition.
  • Our staff are professional, highly trained and multi-lingual.
  • Our existing clients' industries are as varied from information technology to realty.


Global Cascade are specialists at inbound calls. We can provide the following services to start-ups through to established multi-nationals.

  • Answering services.
  • Order processing.
  • Enquiry & helpdesk.
  • Customer or in-house department support services.
  • Virtual receptionist.


Global Cascade are just as skilled on outbound calls as inbound, meaning we can provide the essential services your organization require.

  • Telesales & Telemarketing.
  • Calendar & Appointment setting.
  • Market research.
  • Multi-lingual services.
  • Lead & Appointment Generation.
  • Customer Up-selling & Cross-selling.


No need to finance and establish an in-house department with all the associated risks, when Global Cascade can provide the perfect outsourced solution.

  • Cost effective.
  • Established and ready to go.
  • Tailored contacts – let us know your SLA's.
  • Specialists in Information Technology & Marketing.

Global Cascade - Call Centre Excellence - Panama

Located in Panama City - at the cross-roads of the Americas, Global Cascade is ideally located to serve the global market. With highly trained and motivated staff coupled with modern facilities, Global Cascade is ready to serve your organization and be the right partner for call center services.

J Kassling | New Business Director - Driven Media

As a medium sized marketing company – we require a 1st class call center service but not the cost of another department. It also helps to have in place an agreement where we have scalability for our requirements. This fits in really well with our project driven workflow.

Antonio Ramirez-Vasquez | Meed S.A

Global Cascade is our preferred partner as they brilliantly fill the skills gap within our company. We are an I.T company, so we are good at all I.T things - but when it comes to interpersonal skills over the phone, we let Global Cascade do that. Highly recommended – multi-lingual too!

Contact Us

Global Cascade Call Centre,
Edificio Beta Continental, Oficina 3,
Ave. Samuel Lewis y Calle 58,
Obarrio, Panamá.

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